Rover tier system
Tails is more premium and lower priced: provider-first tools, simpler fees, and just 5% total for existing-client bookings.
How the money works
Set a $25 walk. Part of the platform fee comes out of your service price, and the pet-parent part is added at checkout.
Pet-parent part
$2.75 added at checkout
Your service price
$25.00
Split into take-home + provider-side part
Tails saves pet parents money on every booking while paying professional dog walkers and sitters more than Rover.
Rover's pilot tiers after adding the 11% parent booking fee, next to Tails.
On a $100 booking, what you keep
$95
Tails
your clients
$86
Tails
new clients
$72
Rover
standard
$63
Rover
Tier 1
$77
Rover
Tier 2
$81
Rover
Tier 3
Columns start at $50 so the gap is visible; each label is the provider take-home on a $100 all-in booking, rounded to the nearest dollar.
The exact fee stack
| Platform | Provider | Parent | Total |
|---|---|---|---|
| Tails your existing clients | 0% | 5% | 5% |
| Tails new clients | 10% | 5% | 15% |
| Rover standard | 20% | 11% | 31% |
| Rover Tier 1 | 30% | 11% | 41% |
| Rover Tier 2 | 15% | 11% | 26% |
| Rover Tier 3 | 10% | 11% | 21% |
| Platform | Rule | Provider fee | Parent fee | Total fee |
|---|---|---|---|---|
| Tails your existing clients | Clients you bring with you | 0% | 5% | 5% |
| Tails new clients | New bookings through Tails | 10% | 5% | 15% |
| Rover standard | Standard service fee | 20% | 11% | 31% |
| Rover Tier 1 | $599 or less with that client | 30% | 11% | 41% |
| Rover Tier 2 | $600-$1,199 with that client | 15% | 11% | 26% |
| Rover Tier 3 | $1,200+ with that client | 10% | 11% | 21% |
Sources: Rover's tiered sitter-fee pilot page and Rover's service-fee page, accessed July 1, 2026. Read the tier pilot page and the service-fee page.
Tails only charges pet parents 5% to cover payment fees.
Lower fee drag
No race to the bottom. Price floors protect what you're worth.
No undercutting
Matched with pet parents who want quality—not the cheapest option.
Better clients, better tips
We match based on your real skills—not just star ratings.
Expertise earns more
Other platforms let clients bail. We protect your time.
You still get paid
Bookings, messages, payments—all in one place.
Start earning
Provider calculator
That is a $25 walk, three times a week, kept on Tails instead of Rover's starting sitter tier. Change the numbers below to match your book.
Estimated Tails provider take-home
$3,900
That is $1,170 more than Rover's starting tier every year.
This estimate compares provider take-home from Tails against Rover's starting sitter tier for a new client relationship. Rover's sitter fee drops after $600 and $1,200 of booking history with that client. Parent-side booking fees are separate and excluded from the take-home bars.
Rover's published pilot uses client-level booking history to set sitter service fees. In the pilot, sitter fees start at 30% for clients with $599 or less in booking history with that sitter, then move to 15% and 10% at higher thresholds. Rover's owner booking fee remains separate.
Tails starts at a 5% total platform fee for existing-client bookings because the provider fee is waived. New bookings are 15% total: 10% provider fee plus 5% pet-parent fee. Rover can start at 41% total in the tier pilot.
It means providers can bring existing client relationships to Tails and keep the full listed rate from those clients. The provider fee is waived, while the 5% pet-parent fee still applies.
Provider fees compound across recurring clients. Lower fees give providers more room to set sustainable rates, keep reliable schedules, and spend more time on care instead of chasing extra volume to offset marketplace cuts.
Providers can apply through the Tails provider page, then use the app to manage booking, payments, client messages, and pet care services.
Rover tier details are based on Rover's published support page about its sitter-fee pilot, accessed July 1, 2026. Read Rover's support article.
Join our network of professional pet care providers. Set your own rates, choose your schedule, and keep 100% of existing-client bookings.
Set your own rates and availability
10% provider fee + 5% parent fee on new bookings
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